At The Armagh Country Lodge Rafters & Spa
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Terms & Conditions

Please note all accommodation for period 15 December- 15 January every year must be paid in full 2 weeks prior to arrival and is non-refundable; this also applies to Easter Holidays.

Deposit Conditions:

50% deposit required in order to secure the booking.

Cancellation Policy:

Should a reservation be cancelled the following charges will apply: Should the guests not arrive, or if on arrival length of original booking is reduced for any reason, the hotel is entitled to charge the FULL amount of the accommodation. This is not dependent on the occupancy level. Guests are advised to take out travel insurance.

ALL CANCELLATIONS are subject to an administration charge of 10% of TOTAL BOOKING regardless of the time frame of actual cancellation; and the Hotel reserves the right to refund the stipulated amount within a 10 day period only.

No verbal cancellations will be accepted. All cancellations must be communicated by email.

Child Policy:

Children of all ages welcome in Yellow-wood Family Room

Payment Options include:

All major credit cards accepted, Master Visa AMEX & Diners, Electronic Fund Transfers (EFT) in South Africa only.
Sorry NO cash deposits into Bank as charges accrue to The Armagh. Cash deposit charges will be added to Final Bill.

Check-In/Out Times

Check-in: from 14h00 (if a late arrival anticipated please keep the hotel informed)
Check-out: 10h00 (in certain circumstances a late check-out may be permitted on request)


Secure parking in locked area available at all times on site. Night Porter on duty every night.


We regret NO pets.


Smoking is NOT permitted in Rooms or Restaurant One may however smoke in the gardens.


As we are a Licensed Property we would request that NO alcoholic beverages be brought onto the premises.

Breakages & Damage

Guests will be held liable for any breakages or damage to property whilst on the premises.


Management and Staff & any other person associated with the Armagh will NOT be held liable for any loss, damage injury or illness incurred or suffered by any guest or any other person whilst on the premises or the entire extent of the property. This includes a guest attempting to do his own maintenance in the Guest Rooms, by the Pool, in the Dining or Reception area. A member of staff must please be instantly alerted to any electrical, TV, plumbing or any other fault.
We truly appreciate our Guests and want them to be both happy & safe.

Marion E Auld Brink - Owner
Hano Wagener - Gen Manager
Thandeka Mogweni - Asst Manager